Cyber SMSF Pty Ltd is committed to protecting the privacy and security of your personal information.
This privacy policy explains how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information necessary for providing our accounting and taxation services. This may include:
- Identity Information: Name, date of birth, gender, tax file number (TFN), driver’s license, passport details.
- Contact Information: Address, phone number, email address.
- Financial Information: Income details, assets, liabilities, financial statements, bank account details.
- Employment Information: Employment history, employer details.
We collect personal information directly from you or from third parties such as your employer, financial institutions, or government bodies with your consent.
2. Use of Personal Information
We use your personal information for the following purposes:
- Providing accounting, taxation, and related financial services.
- Managing and administering your account.
- Complying with our legal obligations, including tax reporting and record-keeping requirements.
- Communicating with you about our services, updates, and events.
- Improving our services and client relationships.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Government bodies and regulators as required by law, such as the Australian Taxation Office (ATO) and Australian Securities and Investments Commission (ASIC).
- Third-party service providers who assist us in delivering our services, such as IT service providers, auditors, and legal advisors.
- Other parties with your consent or as permitted or required by law.
4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our security measures include:
- Restricting access to personal information to authorized personnel only.
- Implementing physical, technical, and administrative security safeguards.
- Using secure methods to transmit sensitive information.
5. Access and Correction
You may request access to the personal information we hold about you or request corrections if you believe it is inaccurate, incomplete, or outdated.
We will respond to your request within a reasonable timeframe and provide you with access or make the requested corrections unless we are legally entitled to refuse your request.
6. Cookies
We may collect personal information about you when you use and access our website. While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so. We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.
7. Complaints
If you have a complaint about how we handle your personal information, please contact us using the details provided below.
We take all complaints seriously and will investigate promptly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
8. Cross-Border Disclosure
We may store or process your personal information on servers located overseas, including in countries where data protection laws may differ from those in Australia.
Where we disclose your information to overseas recipients, we take reasonable steps to ensure they comply with the APPs or are bound by equivalent privacy obligations.
9. Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or as necessary.
The latest version will be available on our website. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions about our privacy policy or how we handle your personal information, please contact:
Rob McAskill
07 5655 4410
admin@cybersmsf.com.au
